Contact Us

If you need assistance with Asino Casino on asinobet-au.com, please contact our support team using the contact form on this page. Enter your name (if applicable), your email address or preferred messenger details, and a clear description of your request so we can assist you efficiently.

We aim to respond to all enquiries within one business day in 2026. For faster assistance, you can use the on-site Live Chat (available 24/7), which is the primary real-time support option for Australian users. Important: Asino Casino does not publish AU-specific support phone numbers or AU-market support email addresses in the available source data; support is therefore provided via Live Chat and the website contact process.

OBSERVE: The service is offered under the Asino Casino brand and is operated by Hollycorn N.V. (registered address: Scharlooweg 39, Willemstad, Curaçao; company registration number 144359). Payment processing may be handled by its wholly owned subsidiary Libergos Limited (Cyprus; registration number ΗΕ 371971), where applicable.

EXPAND: If your enquiry relates to account access, verification (KYC), withdrawals, anti-fraud/AML checks, or privacy matters, include only the minimum necessary information and avoid sending full payment-card details or passwords. For policy references, you may consult the official documentation linked from the operator's global site: Terms and Conditions (asino.com/terms-and-conditions) and Privacy Policy (asino.com/privacy-policy). Responsible gambling information, including self-exclusion tools, is available at asino.com/responsible-gaming.

REFLECT: To ensure your request is handled correctly and securely, provide (i) the email/identifier used on your account, (ii) the issue category (payments, bonus, verification, technical, responsible gambling, or general), (iii) relevant dates in 2026, and (iv) screenshots with sensitive details redacted where possible. Where a complaint cannot be resolved through support, licensing-related complaints may be directed to the Curaçao e-gaming licensor contact stated in the available licensing information: [email protected] (this is not an Asino Casino internal support address).

AU regulatory note (OBSERVE -> EXPAND -> REFLECT): Asino Casino on asinobet-au.com is an offshore service. Under the Interactive Gambling Act 2001 (Cth), Australia restricts certain online gambling services, and the Australian Communications and Media Authority (ACMA) may take enforcement action (including warnings and ISP blocking) against prohibited offshore operators. By contacting us, you acknowledge you are seeking information/support for an offshore service and that availability may be impacted by Australian regulatory measures in 2026.

Website references (for your convenience): Official AU-facing domain: https://asinobet-au.com. Global official site and legal resources: https://asino.com (including Terms and Conditions, Privacy Policy, and Responsible Gaming). Licensing validator (as referenced in the source): https://validator.antillephone.com/validate?domain=asino.com for licence 8048/JAZ2019-015 (Antillephone N.V., Curaçao e-gaming sub-licence), status referenced as active in the available data as of Feb 2025.